FAQ

Got questions? We’ve got answers

arrow ALL QUESTIONS

How will my venue’s WiFi network be affected?

For Version 2 SmartSpots, each Neutron connects to a venue’s WiFi network as a unique device with its own MAC address and, therefore, requires its own IP address. Therefore, the venue’s network subnets need an IP address for each SmartSpot that is planned to be installed. A new dedicated subnet for Chargifi devices may be necessary. Similarly, each WiFi access point will need to be able to handle an appropriate number of simultaneously connected devices.
Depending on the volume of usage on the SmartSpot, each Neutron transmits around 200 kB per day.
If the network connection is interrupted, the Neutron can store data locally for a limited period and then transmit this to Chargifi Cloud when the connection is reestablished.

For Version 3 SmartSpots, your network needs space for the Cloud Gateways only and not each individual SmartSpot, thereby reducing the amount of space required in a subnet.

Make your spaces amazing

Get in touch

Get updates from Chargifi

Get updates from Chargifi!

By continuing to use this site you consent to the use of cookies in accordance with our cookie policy. OK