Hotel Tech Trends in 2019: What We’re Seeing So Far

In recent years, hospitality technology has developed at an exciting rate, and today’s guests are quick to expect the latest tech product or service. Disruptors within the industry such as Airbnb or Marriott, with its “room of the future”, have been quick to deliver it but, crucially, they grasp that the key to its success is that it should enhance rather than replace the human interaction in customer service.

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The Hotel Lobby: From Unused Space to a High-Tech Hub

Trends in hotel decor have shifted in the last few years. From elaborately decorated spaces designed to generate a ‘wow’ response when the guest comes through the door, the move has been toward neutral backdrops that allow the individuality of the customer to shine through.

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